Who we are
ACL, almacén central de librería, a company integrated into the Elkar Group plays a part throughout the value chain of a book. From its publishers, making up the biggest publishing group in the Basque Country, through general and exclusive distribution, to our own network of 18 bookshops in the most important towns in the region. All of them hold the Seal of Quality for Bookshops awarded by the Ministry of Culture in 2017. Not forgetting online sales, both through our own portal and by offering a dropshipping service and reseller positions.
ACL's head office is in Aduna, 10 kilometres from San Sebastián, where it has a warehouse with over 15,000 m² of floor space, an automated silo with room for 10,000 pallets and the latest technology for stock management and distribution of books, stationery and educational toys, offering a 24-hour delivery service throughout mainland Spain. All the above with a database containing over a million items, a telemarketing team of more than 15 people and 25 sales representatives all over Spain to offer bookshops the best possible service.
WHAT DOES ACL OFFER PUBLISHERS?
THE BEST SALES NETWORK AT PUBLISHERS' SERVICE
ACL offers publishes the biggest book sales network in Spain. A team of more than 25 sales experts enables us to offer direct coverage throughout the market, in all sales channels, all over Spain. Our commercial structure:
- Branches in Madrid, Barcelona, Valencia, Murcia, Seville and San Sebastián
- Commercial manager.
- Distribution manager.
Sales team specialised in:
- A bookshops and major accounts.
- Small points of sales, making our capacity the biggest in Spain.
FACILITIES
The ACL's new logistics centre is located in the town of Aduna, beside the N1 main road, 15 km from San Sebastián, on a 33.000 m² site with 15,000 m² of floor space.
- Picking area of 10,000 m², expandable to 20,000 m².
- Automated silo with stacker crane for up to 10,000 pallet locations
- Sorting system with 115 exits
- Automated despatches
- Radio frequency control
- Pick/Put to Light
- Pick/Put to Wall
LOGISTICS SERVICES
The range of logistics services is tailored to meet publishers' needs, and ranges from outsourcing all logistics operations to collaboration in specific processes related to different types of product, market or sales channel.
- Total logistics
- Logistics by channels: Major accounts / A, B, C bookshops / E-commerce
- Promotional and marketing logistics
- Export logistics
- E-commerce logistics
- Dropshipping
- Stock management monitored online
- Delivery processes with traceability for publisher and recipient
PRINTING SERVICES
Located near the logistics platform, Leitzaran is a full-service printer with 20 years of experience in the graphics and publishing sector. It has technical facilities and resources to produce in-house all the products the market demands, including books (paperback, hardback, wire-o and spiral bound, glued, etc.), magazines, catalogues, stationery and so on, controlling the process from start to finish.
- Printing on demand: Printing short runs makes it possible to print the books that are needed while avoiding storage costs.
- Offset Printing
- Personalised financing to print books for the publishers we distribute.
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Privacy - Personal Data Protection Policy
1. Introduction
In accordance with the data protection regulations, users are informed that the personal data they supply by email, sent via forms included on this website, its private area or any other means included on this website, will be stored on the processing systems of EUSKAL KULTURGINTZA, S.A., hereinafter EKSA, the Data Controller (tax no.: A20075156), for the purpose of responding to enquiries and requests received, contacting you, managing the services requested, commercial relations and the legitimate functions and interests associated with its business, as well as sending commercial messages that might be of interest to you.
Your data will be stored for an unlimited time for the purposes described in this Privacy Policy, unless you specify otherwise. the legal basis for processing is the need to process your data for the transactions of goods and services requested by you, fulfilling the legal obligations of the Data Controller and the legitimate interest of the Data Controller.
Your data will be processed in confidence. EKSA is committed to the privacy and protection of users' data and uses its resources to ensure data subjects' security and privacy.
Your data may be passed on to companies belonging to the Elkar Group and other direct partners in order to ensure proper provision of the service.
2. Collection of personal data
The Data Controller will collect personal data in a proper, pertinent, specific, explicit, accurate and legitimate way.
The user supplies their personal data freely and voluntarily. The Data Controller does not ask for any more personal data than is necessary to provide the services and information requested. Sending information through this website necessarily means agreeing to this privacy policy and the general conditions of the website. The user is solely responsible for the truthfulness and accuracy of the data they supply, holding EKSA harmless of any liability in this respect.
The Data Controller does not require the user to supply any personal data to access the website. However, access to the private area requires prior registration. For registration to be secure and the service offered correct, the user must supply a series of personal data. Registration in the private area of the website is on a free, voluntary basis. EKSA does not ask for any more personal data than is necessary to provide the service requested.
Any user who includes content of whatever kind on this website (data, text, video, sound, photographs, graphics, messages or other material) declares and guarantees that they do so in a way that conforms to the conditions set forth herein. Any user who includes the personal data of third parties declares that they have their consent and permission to publish this data.
Users are in any case responsible for the accuracy, currency and authenticity of the personal data supplied, and undertake to keep them duly up to date.
3. Data subjects' rights
You can exercise your rights of access, correction, deletion, limitation of processing and objection, as well as withdrawing your consent or making any other request in this respect by writing to the Data Controller, ESKA, at Portuetxe, 88, 20018 Donostia (Gipuzkoa), tel. 943310301, or to the email address dblo-lopd@elkar.eus.
The request must enclose a copy of the document proving the applicant's identity (identity card or similar). If the application is made by a legal representative, it must also must enclose, as well as a copy of the document proving the applicant's identity, a document proving this power of attorney.
The supervisory body to approach if you do not agree with the way the applications have been dealt with or to lodge a complaint is the Spanish Data Protection Agency (aepd.es)
4. Security measures
In processing the personal data it handles, EKSA will adopt the necessary technical and organisational measures to ensure their security and prevent their alteration, loss or unauthorised processing or access, in view of the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the natural physical environment, in accordance with currently applicable regulations on security measures for the processing of personal data. However, users are informed that computer security measures are not impregnable and are not safe from possible illegal, undue attacks, for which EKSA would not be responsible.
5. Traffic Data
In order to offer a better service through this website, the IP address of the user's device may be recorded, so allowing subsequent processing of the data for the purpose of analysing, among other things, the number of pages visited, the number of visits, as well as visitors/users' activity on the website and how often they use it.
The user gives their prior, informed consent to the IP of their device being recorded while connected and browsing the website, and this need not be requested every time they access the site.
For the above-mentioned purpose, this site may be measured and analysed with Google Analytics and/or similar tools, which might use marks on the pages and cookies to analyse what happens on the different pages of the EKSA website.
EKSA reserves the right to change its privacy policy as it sees fit and in accordance with legislative or jurisprudential changes. In the event that the Data Controller makes any changes, the new text will be published on this same website, where the user can find out about it. In any case, relations with users will be governed by the rules in force at the particular time when the website is accessed. The Data Controller therefore recommends visiting this privacy policy every time you connect to the website.
EKSA will prosecute any infringement of this privacy policy, as well as any improper use of the functions and content presented on this website, by bringing all the civil and criminal actions that might be open to it by law.
7. Jurisdiction
Relations between EKSA and the user will be governed by the stipulations of current regulations in terms of applicable legislation and competent jurisdiction. However, in cases where regulations provide for the possibility of users submitting to a forum, EKSA and the user explicitly waive any other jurisdiction that might pertain to them for whatever reason and submit to the Courts and Tribunals of the city of Donostia-San Sebastián (Gipuzkoa).
EKSA will prosecute any infringement of this privacy policy, as well as any improper use of the content presented on this website, by bringing all the civil and criminal actions that might be open to it by law.
Legal notice and conditions of use
Legal information
In accordance with the Spanish information society services and e-commerce act, Law 34/2002 of 11th July 2002, you are informed that the web domain www.elkarbanaketa.eus is owned by Euskal Kulturgintza, S.A., hereinafter EKSA (NIF: A20075156), domiciled at Portuetxe, 88, 20018 Donostia (Gipuzkoa) / Spain, telephone 943310301, email dblo-lopd@elkar.eus, entered in the Gipuzkoa Companies Register, Volume 489, Folio 99, Sheet SS-6985.
EKSA (hereinafter "the Data Controller") is a company whose corporate purpose is, among other things, book distribution. The website at www.elkarbanaketa.eus (hereinafter "the website") is the property of EKSA. Any person visiting and using this website is a user of the website (hereinafter "the user").
1. General Conditions
The user accesses this website on a voluntary basis. Access to this website is free. Browsing this website implies agreement to and awareness of the legal warnings, conditions and terms of use and privacy policy and cookie policy contained in it. If the user does not agree to these conditions and does not give their consent, they must not make use of this website.
Access to this website, and whatever use may be made of the information it contains, are the sole responsibility of the user. The user undertakes to make use thereof in accordance with the purpose of the website. The user may not make any illicit use of the information contained on this website, or take any actions that could harm or affect the information systems of this website.
Users must not include or pass on content that is false or inaccurate or that could lead EKSA, other users or third parties to make mistakes. The user bears sole liability for any harm that might be caused by passing on such data. Third-party data must not be used without their consent, likewise data identifying third parties with the aim of passing as or pretending to be any other person or organisation.
EKSA makes every effort to avoid errors in the content published on the website, and reserves the right to change it at any time. EKSA explicitly declines any liability for errors or omissions in the content of this website and for any damage or harm that might arise as a result of the said content being untrue, inaccurate or out of date.
The website may provide links to other websites or offer access to them through a search engine included in the website. EKSA takes no responsibility for the sites linked to, or for the results of searches, as it has no control of any kind over them, their content, products, services offered, etc. The purpose of these services is to inform the user of other sources of information, the content of which the user accesses on their sole responsibility and in accordance with the conditions in use governing them.
In the case of links to social networks owned by the Data Controller or by third parties, these will be governed by the general conditions of the said networks.
EKSA takes no responsibility for any consequence, damage or harm that might arise from the use of this website or its content, including damage to information systems and the introduction of viruses or malicious software of any kind. The Data Controller does not guarantee the absence of viruses or other harmful elements on this website where these are inserted by outside third parties and might have effects on users' hardware or software, though it uses the means at its disposal to avoid this happening.
EKSA reserves the right to change or delete the design, configuration and information contained on this website at any time without prior notice and/or explanation, should it see fit. The Data Controller is not liable for any harm such changes might cause. However, it will use the means at its disposal to inform users of such changes.
2. Registration
Access to this website does not involve any obligation to supply personal data. However, access to the private area requires prior registration. For registration to be secure and the service offered correct, the user must supply a series of personal data.
The user undertakes to supply truthful, accurate and complete data, both when they register and in subsequent communications, and takes responsibility for reporting any change to this data.
Use of this website implies agreement to the EKSA general conditions, privacy policy and cookie policy.
3. Use of access codes
Codes for accessing the private area are personal, confidential and non-transferable. Registered users undertake to use them responsibly and not to pass them on to anybody else. Registered users must not pass on their codes to anybody who asks for them by telephone, email, through this website or in any other way.
EKSA recommends that the user code and password be different and contain at least eight alpha-numeric characters. The user must memorise their codes and must not save them in any kind of medium, whether physical or electronic, to which other people might have access. Access codes must be changed regularly, at least once a year.
It is important that users log out of their personal account at the end of every session, in order to ensure that nobody can gain access to their personal information if they share their computer with somebody or use a computer in a public place.
If the user forgets their password, they must notify EKSA, which will automatically give them a new password. EKSA recommends changing this the first time it is used, so that the user has a password that is easy for them to remember and hard for an unauthorised third party to guess.
The user must notify EKSA immediately of any incident, security breach, undue or unauthorised access to their access codes that they might detect.
4. Intellectual and industrial property
The rights to this website, to its pages, sections, screens, the information they contain, its experience and design, texts, photographs, images, products and services, trademarks, logos, slogans, etc. are the property of EKSA except when specified otherwise.
Under no circumstances does access to or browsing of the website imply any waiver, transfer or licensing by EKSA for the user's personal use of its intellectual and industrial property rights, either wholly or in part. Any unauthorised reproduction, distribution, commercialisation or transformation of these works represents a breach of EKSA's intellectual property rights.
The user undertakes not to take any action that might harm the owner of this website. Any unauthorised use of the information contained on this website, as well as harm caused to its owners' intellectual and industrial property rights, may lead to the pertinent legal steps being taken, with the liability arising from this.
5. Changes
These conditions are subject to change when EKSA sees fit, either to adapt them to legislative changes or to make improvements of other kinds. Such changes will take effect from the time of their publication on this website. EKSA will use the means at its disposal to inform website users of the changes made.
6. Jurisdiction
Relations between EKSA and the user will be governed by the stipulations of current regulations in terms of applicable legislation and competent jurisdiction. However, in cases where regulations provide for the possibility of users submitting to a forum, EKSA and the user explicitly waive any other jurisdiction that might pertain to them for whatever reason and submit to the Courts and Tribunals of the city of Donostia-San Sebastián (Gipuzkoa).
EKSA will prosecute any infringement of the above conditions, as well as any improper use of the content presented on its website by bringing all the civil and criminal actions that might be open to it by law.
Cookie Policy
What is a cookie?
A cookie is a computer file that a web server can process on the device (computer, telephone, etc.) with which the user connects, in order to identify them and/or determine their features and/or preferences when they next connect, and/or help them to use and browse the website by offering different benefits in terms of the provision of interactive services. Cookies are used, among other purposes, to manage the user session (for example, so that you do not need to enter your password so often) or to adapt a website's content to your preferences (e.g. language). They can be "session cookies", which are deleted when the user leaves the website generating them, or "persistent cookies", which stay on your device until a specified date.
What types of cookie does this website use?
o Technical cookies
These are created and managed only by us and allow you to browse our website and use its different options and services, such as the language and search filters.
o Analytical cookies
These are processed either by us or by third parties, and enable us to count the number of users and carry out measurement and statistical analysis of the use of our website.